Service Options

Get results on your security program – faster, with a little extra help from our experts.

Support That Scales With You

Not every organisation has the internal capability or capacity to manage a comprehensive security program. Not knowing where to start or what will have the most impact, it can be hard to make meaningful progress.

MyCISO offers different levels of service that are designed to accelerate results whether you’re hands-on, need guided support, or want us to run much of the heavy lifting for you. 

All tiers leverage the MyCISO platform. The difference lies in how much ongoing expert guidance you receive.

Standard

Included with all paid plans – get support whenever needed.

Guided Setup

1

Each module is configured and trained typically over three one-hour calls. 

Email & Phone

2

Request help with platform usage or ad-hoc queries about your program.

Feedback Priority

3

Raise feedback or feature requests directly within the platform.

MyCISO University

4

Access training videos, guides and how-to’s within our University.

Outcomes:
You’re equipped to manage your program yourself with the tools and training provided.

Base
Plus

Plus

Monthly proactive check-ins and guided, “done with you” service.

Advisory & Coaching

1

Monthly check-ins to review progress and drive uplift.

Toolbox Access

2

Access the consulting toolbox, to run reviews, create policies, and more.

Advanced Features

3

Unlock the maximum platform capability with advanced features within each module.

Prioritised Support

4

Guaranteed faster resolution of your questions and requests.

Outcomes:

Expert guidance keeps your program moving forward without the overhead of full consultancy.

Elite

Fully managed, “done for you” add-on to all modules.

Implementation

1

Control review and implementation oversight, driving action and resilience in your security program.

Strategy Oversight 

2

Curated uplift strategy and roadmap, ready for board review and sign off.

Reporting

3

Maintain system data, generate reports and prepare reporting for  presentations.

Resilience

4

Move from compliance to resilience. Real-time visibility of your security posture enabling you to act quickly and with confidence. 

Outcomes:
We are your extended security team. Delivering measurable improvement and resilience confidence while still involving you where critical knowledge or decisions are required.

Elite

Book a Demo

See how MyCISO helps you simplify security, manage risk and build resilience.

Book a demo

See how MyCISO helps you simplify security, manage risk and build resilience.